Your Concern(FAQ)

  • Shock absorber,Coil spring,Sturt mount,bearings, all support 2 years warranty or 50,000KM.

    Special items like air suspension and modifactions could meet 5 years and Free accessories after-sales service

  • We support multiple payment methods:

    The most commonly used payment method is T/T

    1：Small qty Payment terms:

    20% or 30% deposit and when goods get ready T/T rest.

    2：Medium quantity Payment terms:

    20% or 30% deposit and balance after copy of B/L T/T

    20% or 30% deposit and balance total 30days after copy of B/L T/T

    3：large quantity and Long-term cooperative customers Payment terms:

    20% or 30% deposit and balance total 60days after copy of B/L T/T

    No deposit and balance total 60days after copy of B/L T/T

  • Shock absorber,Air suspension usually lead time is 60days.

    Coil spring usually lead time is 30days.

    Sturt Mount&Beartings usually 60-75 days.

  • 1：Neutral packaging, private label packaging, and customer's private label packaging are available.

    2：Our packaging has three-layer corrugated paper, five-layer corrugated paper and thicker specifications to choose from.

    3：We provide customized color box services, customers only need to tell us the requirements and we will make and design the color box.

  • We fully support customer sample requirements, just tell us the model, we will prepare the sample and send it to the customer to check our quality

    1：Before requesting samples, you must confirm the price before sending the samples.

    2：If the sample requires more than 10 models and the weight exceeds 25KG, the freight is usually borne by the customer and ROWSON will bear the sample fee.

    3：The freight can be borne by our company and deducted from the formal order after the transaction is completed.